FAQ

I want to improve my home, where should I start?

We suggest considering the type of lifestyle change you are seeking to implement and research what kind of designs appeal to you.  You can also speak to us about your ideas to ensure your design can be delivered within your budget.

Are you licenced?

Yes, we are fully licenced and registered with QBCC # 15034274.

Do I need to find my own subcontractors i.e. electrician, tiler, plumber?

No, you do not need to source your own trades.  We use a wide network of suppliers and subcontractors who have already proved that their quality of work are in line with our commitment of quality and value to our customers.

Do you offer discounts on fitting and appliances?

Yes, we are aligned with several appliance companies and receive very competitive prices for an extensive range of well known brands.  Should you purchase them through us for your project, you won’t pay retail rates.  However, should you wish to source and supply your own, please ensure your selection is fully specified prior to the completion of the renovation design, and delivered prior to works starting.

Is a deposit required before works start?

Yes, as per QBCC regulations, a 10% deposit will be required before any work starts.

Who organises building approval and certification?

In some cases, before construction can commence on your project, drawings may be required to be submitted to certifiers for Building Approval.  No work can commence if building approval is required.  If you are unsure, speak to us about what building approvals may be required.  SMS Projects can provide the design and engineering requirements to assist with your application.

As a property owner, what are my obligations to a building contractor?

  • Providing a 10% deposit
  • Where an existing property is worked on, you need to provide access for SMS Projects to the site until the work is completed

How long will it take to complete my bathroom or kitchen?

The usual project duration for an average sized bathroom or kitchen would take approximately 2 – 3 weeks from start to finish.  We aim to minimise job duration where possible to avoid unnecessary inconvenience, however some factors may increase this time depending on the extent of the project.  SMS Projects are experienced in managing renovation programmes and will advise expected timeframes specific to your renovation.

What area do you service?

Based in Brisbane, we service all of Brisbane and the surrounding suburbs.

Have a different question?

SMS Projects believe in working with trusted trades, partners and suppliers who share our commitment to great value and quality.

We work closely with you and carry out research to understand your needs and wishes.